We got to the NICU tonight to visit and Avery was WIDE awake, we were so excited and started talking to her about it. The nurse (whom we have NEVER MET or seen before, and never even introduced herself to us) looks at us and says "yeah she is awake because i had to wake her up, because she tried to go towards the light!". WTF, lady did you really just fucking tell me that my daughter tried to DIE, and if that is the case then why the fuck did my phone NEVER FUCKING RING. If you honestly were worried that she was going to die then why the hell were we not called?!?! I kept my cool and never said anything to her because i didn't want to react to her in the heat of the moment. We had forgotten the camera in the car so Phillip went back out to get it. While he was out i asked the nurse if i could hold Avery. She looked at me and got an attitude and said "I guess, but i really don't want to" (insert my dumbfounded look here) "the little boy next to her is having a lot of problems and isn't doing well at all so it has been getting really crowded over here a lot. So if i let you hold her and it gets crowded i am putting her back without you arguing. Do you understand?!?!" I seriously wanted to smack her in the face for talking to me like i am a child and WTF did she think it was OK to tell me about how bad the little boy next to Avery is doing? If she is telling me about him who the hell is she telling Avery about because her medical info and how she is doing is nobody elses fucking business. After we were done holding Avery (which we didn't do for very long) we really wanted her to be able to lay down, get comfortable and sleep. As the nurse was putting Avery back in she started lecturing us on how we really need to plan this better and come in when we can stay and hold Avery for at least an hour because all this moving is really stressful for her and then putting her back is stressful too, so basically we shouldn't bother unless we can hold her for a long time. As we were getting ready to leave Phillip said "well it's time to start the long drive back to Manteca" the nurse looked at him and said "it isn't a long drive" and proceeded to ARGUE with him about it because she drives it every night. Seriously i do not understand how a NICU nurse and mother (she told us she had a child in the NICU for 5months) can have zero compassion!!!!
As soon as we got home i called the NICU and talked to the charge nurse, i explained the situation and told her i do not want this woman caring for my child ever again. I really wish i could file a complaint with the actual hospital but she really didn't do anything "wrong" i guess.
Avery is doing good though and she looks good. We were even able to get her hand and footprints today so i will get them up as soon as i scan them!
2 comments:
If nothing else, she violated HIPAA by telling you about the little boy. She could, and probably should, lose her license. That's 100% reason to file a formal complaint with the heads of the hospital.
File a complaint. Her attitude was wrong and even if it won't get it fired, she should get reprimanded and it might get put in her file. If nothing else, the hospital needs to know how its nurses are treating parents.
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